Privacy at thyl Labs.

1. Operator and Scope

This website is operated by Thyl Labs Limited, a company registered in Hong Kong. This notice applies to the public corporate website (thyllabs.com) and our communications with visitors, partners, and participants.

For questions about this notice or our information-handling practices, you may contact our privacy coordinator at privacy@thyllabs.com.

2. Client-Side Privacy: The Email Draft Helper

The interactive email preparation helper on our Contact page is built to give you total control over what you share.

3. Technical Requests and Server Logs

When you visit our website, standard technical request details are temporarily recorded in web server logs to ensure network security, diagnose connection faults, and maintain reliable service delivery. These records include:

• Your device's IP address and approximate geographic routing;
• Browser type, version, and operating system;
• The date, time, and specific resource requested;
• HTTP response status code and referral header.

Server access logs are retained for a routine rolling window of 30 days and are automatically deleted thereafter. They are never combined with personal identities or used for behavioral profiling.

4. Received Email Inquiries

When you send an email to info@thyllabs.com or privacy@thyllabs.com, we receive the information you choose to include in your message. We use this information solely to:

• Share a problem: Evaluate the practical workflow challenge, its learning suitability, and our capacity to explore or prototype a solution;
• Build and learn together: Understand your family's learning interests and coordinate expressions of interest;
• Contribute expertise: Review relevant experience and discuss potential individual collaboration arrangements;
• General inquiries: Respond to your questions and communicate directly.

Inquiry emails and correspondence are retained for up to 24 months after a conversation concludes to maintain communication continuity, after which they are deleted from active mailboxes.

5. Family Enquiries and Child Privacy

We take children's privacy seriously. Our "Build and learn together" initiative follows a strict adult-contact approach:

• Initial enquiries must be made by a parent or legal guardian using an adult contact email;
• Children's names, exact ages, school details, or identifying records are not requested or required for preliminary enquiries;
• We do not create child user accounts, collect personal profiles of minors through the public website, or display student identities.

6. Cookies, Fonts, and Third-Party Services

We believe in clean web engineering that respects your device:

• No Tracking Cookies: This website does not use advertising cookies, third-party analytics scripts, cross-site trackers, or marketing pixels.
• Self-Hosted Typography: All font files (Inter) are hosted directly on our own infrastructure. No connection is made to third-party font networks when you view our typography.
• No Social Widgets: We do not load external social tracking embeds or third-party behavioral monitors.

7. Your Rights and Access Requests

Under Hong Kong's Personal Data (Privacy) Ordinance, you have the right to ask whether Thyl Labs Limited holds personal data relating to you, to request access to that data, and to request correction of inaccurate records.

To submit an access or correction request, please email privacy@thyllabs.com. We may ask for necessary context to verify your identity before processing your request.

8. Updates to This Notice

We may update this notice as our services evolve or when technical practices change. Any revised notice will be posted here with an updated effective date.